Returns

At APC Workwear, we strive to supply you with quality garments that keep you looking your best. In the unlikely event that you’re not completely happy with your workwear, we will of course accept the items back, under the following conditions:

What we will accept

We are able to accept all unworn plain garments, as well as all unworn PPE and Safety Footwear, provided they are returned in the condition supplied (original packaging, etc.). Faulty items will also be accepted, including any faulty personalised items. However, non-faulty personalised items will not be accepted, as these are not elible for resale. We also cannot accept return of items incorrectly ordered due to customer error (e.g. incorrect sizes, colour or type of garments, etc.).

How to make a return

Contact us using the form below, quoting your Order Number and stating the reasons for your return. A member of our sales team will respond with notificaiton of acceptance.

Once approved, simply re-box or bag the items (we suggest using the original packaging) and return to us via the Post Office or courier to the following address:

APC Workwear Limited
APC House
41-43 Bedminster Down Road
Bristol
BS13 7AB

This is done at the customer’s expense, unless the items in question are faulty. In this instance, the customer will be reimbursed upon receipt.

How long you have to make a return

You have 28 days from receipt of your order to make a returns request. If we have not heard from you within this time, we will assume you are happy with your items and will therefore not accept returns.This does not apply to faulty items, however. Return times for these are manufacturer dependent and can be discussed when you contact us.

Returns request form

Enter your details below, along with your original Order Number and we’ll be in touch...

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